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Importfrage

Hallo, wie kann man von Remote Desktop Manager (Devolutions) zu Ihrem Produkt die Daten migrieren? Besten Dank Mfg Rainer Friedrich

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ASGRD over VPN

Hi, We have much trouble when connecting To the ASGRD 2015 in database mode over a VPN connection. mostly we can click the connect button but nothing seems to happen. Also on LAN it still takes about a...

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ASG2012 & 2015 weird problem with 4k Monitor

Hello Support-Forum, I've got a weird problem with my new 4k monitors and ASG2012 and 2015 and Windows7. The monitors have a resolution of 3840x2160 each and I have set the textzoom to 150%. Now the...

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Question regarding display when RDP

Hi, I have a question for which I cannot find the solution in ASG-RemoteDesktop 2015. These 2 pictures will explain my problem easier : This picture is when I RDP using ASG This one is when I RDP using...

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ASG-RemoteDesktop 2015 - menu bar and icons disappeared

Hi! Please help me in solving the following problem: I’m using the 2015 version of the ASG-RemoteDesktop. The menu bar, and the icons have disappeared. Altough I can open any connection from the...

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ASG 2012 to 2015

I currently have ASG 2012 licensed and working. Can I upgrade to 2015 with the same license or do I need to purchase a 2015 license? Thanks --Kenny

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ASG 2012 Error log error

Always when i try to start error log I get this Error log An error occured while loding the error log. And i did try to upgrade to 2015 then í get error because of the error log when im importing error...

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Shared Connections database

Is there a way for multiple ASG users to share the same "connections" list? For example from a common location, without having to export and import every time new changes are made. thanks,

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RemoteDesktop2012->2015

Hi, I have upgraded my RemoteDesktop from 2012 to 2015 and I can't use my license file on the new one. What can I do for it? Another issue is that i can't use ssh... when I launch a connection I have...

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Thumbnails not working on vrd2009

Hello everyone! I have an issue with vrd2009 with thumbnails not working , it doesn't display anything. I m sure you wonder why I m using this old version. The reason is because when in full screen...

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Upgrade from 2010 to 2015

We have recently purchased a newer version of VisionApp so are looking to upgrade from the 2010 Version to 2015. Do you have any documentation on how this is done? I have found a forum post here:...

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TimeBomb Error

I have prchased a new license key, but when I launch i got an error saying TimeBomb error and theres an issue with my key. My old key is expired. How do I login so I can install the new key?

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Windows 10 und ASG-Remote Desktop 2012

Hallo zusammen, ich habe auf unseren Windows 7 PCs bis jetzt das ASG 2012 ohne Probleme eingesetzt. Nun habe ich ASG 2012 auf einem Windows 10 Client installiert. Auf die Windows Server 2008 R2 bekomme...

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Upgrading from 2011 to 2015

Hi, I was looking at upgrading from RD2011 to RD2015, however it appears I need to use 2012 as a go between as I can't seem to move my config over. Is there a way to do it that I am missing? If not...

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How to setup a connection to use a putty session

I am trying to create a new connection that will use a putty session that is allready defined via putty. The steps i followed are: 1. add new connection 2. update name to be the name of the putty...

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Cannot switch to Offline Mode

If I clicked to „Switch to Offline Mode”, I got this error message: "Unhandled Exception, An unhandled error occured in the application. You should restart the application to prevent further problems."...

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ASG RD 2015 | Verbindungsregistern + fehlende Rechte

Hallo zusammen, wir haben letzte Woche erfolgreiche eine Migration der 2012er DB durchgeführt. Nun ist uns nach einer Woche testing folgende Fehler aufgefallen: - man öffnet z.B. 3 SSH + 1 VNC + 1 RDP...

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Installing 2012

Hi I'm looking to install 2012 into a development environment so I can test the upgrade to 2015. The database creates just fine, but after installing when clicking "connect" to open the app it returns...

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2010 reinstall

I am having trouble re-installing VRD 2010. I installed it on 2 other computers and it worked fine. Now when I install it on my newer PC and another one it refused to take any license. Where is the...

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Lokaler Programmstart

Hallo zusammen, ich habe auf einer WS das Problem, dass ich nicht einmal zum Anmeldebildschirm der SQL DB komme. Zuvor erhalte ich die Fehlermeldung "der User hat nicht die Berechtigung zum Start des...

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